Refund Policy Our hosting plan carries a 30 day money back guarantee. If you are not completely satisfied with our services within the first 30 days of your contract, you will be given a full refund of the contract amount excluding mandatory setup fees (if any), and applicable domain registration fees. There are no refunds after 30 days. Note: This policy does not apply to dedicated servers, any additional services such as shopping carts, dedicated servers, any 3rd party software or modules, data transfer overages, additional disk space, additional pop accounts, web design, secure server certificates, web promotion, web managing, domain registration, suspended site fees, late fees or reinstatements fees, etc. Account Cancellation Any account cancellation must be submitted in writing vis US mail. E-mail or phoned cancellations are NOT accepted! If accounts are left unpaid owners will be subject to reoccurring hosting fees plus any collection costs. All dedicated servers are required to have a full 14 day prior to sign up date notice before cancellation. webconnex.net reserve the right to amend or change policies without notice.